Yarn can be returned in original condition for exchange or store credit up to 30 days after purchase. 

Yarn that has been wound cannot be returned or exchanged. Yarns that have been special ordered or drop shipped are not eligible for exchange or store credit. 

Needles, hooks,notions (includes roving), & Books are not refundable or eligible for exchange. 

Any and all Sale merchandise is final sale. 

***If you experience an issue due to manufacturer defect, please call or email the store.**

Classes: If you signed up for a class, make the most of your time by following these steps:

1. Please include a phone number and an email address so we can reach you quickly if necessary regarding class updates. 
2. Please read the full description of your class to make sure that you meet any prerequisites. 
3. Please plan to purchase the required materials before the class. Keep in mind that classes start right on time, there is no shopping time included in class.  
4. Please complete any required homework prior to the beginning of class.

Please let us know ASAP if you cannot make a class for which you have registered. Out of respect for our teachers' schedules, we must have 48 hours notice of any cancellation you must make. Class cancellations made less than 48 hours before the first scheduled meeting are not refundable.

Classes with fewer than three registered students, 24 hours before the first scheduled meeting, will be cancelled. If such a cancellation is necessary, you will be given a full refund or the option to register for another class.